Delegate any task. Outsourcing to the Philippines, made easy.

Hiring skilled staff offshore for Marketing, Sales, Customer Service, Admin, Operations, Technology and Finance means you can grow your business at a fraction of the cost of local staff.


Helping entrepreneurs around the globe

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We have worked with Trust the Process for over 2 years to recruit and onboard our remote (offshore) estimating and operations support team. We’ve seen Trust the Process evolve and improve its service offering over the years which has given us the confidence to rely on their services to meet the needs of our growing business. I would recommend anyone who is exploring the possibility of bringing on offshore workers to reach out to Trust the Process.

Russell Whiteford
Russell Whiteford - Profinish
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We recently worked with Trust the Process for our Hubspot onboarding and to create integrations between Hubspot, Zapier & Simpro, and the entire process with them exceeded our expectations. As electricians and a small business, we were looking for a reliable partner to help us transition to the new job management platform and they delivered. Their team was knowledgeable and professional, making the entire process seamless and stress-free. We appreciate their attention to detail and the personalised approach they took to meet our specific needs. We continue to get excellent support and ongoing assistance with creating and managing workflows and making improvements to our use of Hubspot. If you're looking for expert Hubspot onboarding for your small business, Trust the Process is the way to go!

Natasha Kotzur
Natasha Kotzur - Electrical Magic
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We are a high-volume business and we have a lot of leads coming all the time. Before TTP the biggest struggle was knowing where everything was at. Developing a system and automating everything was the exact formula we needed to have everything in place. It let us grow a team from 2 to 5. It allowed us to streamline and be more productive.

Orly Muscat
Orly Muscat - Coastal Babysitters

Helping entrepreneurs around the globe

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Man, this thing is getting better and better as I learn more. I have gotten at least 50 times the value from virtual assistant.

Hollyanne S.
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Robert Fox
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Jerome Bell
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Courtney Henry

The Trust the Process way

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A Trust The Process Outsourcing Business Advisor will help you identify if Outsourcing is right for you and define the tasks and positions you want to hire for, including building out a clear Position Description.

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While our experienced recruitment team sources qualified candidates for you, your Australian based Account Manager will help you prepare for your new team members on the first day and walk you through how to ensure you select the right team member for you.

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Your Virtual Assistant might be in The Philippines but they should feel like an integral part of the team. From their first day, we help you to get the most out of your virtual team.

Every member of the Trust The Process outsourced family has their own internal team leader who is there to help you navigate managing your new team. They will attend training sessions and ensure all of the details are covered in terms of the day-to-day delivery of your tasks.

6 Roles a Virtual Assistant can Do for you. 


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Virtual Assistant / General Administration

Delegate the non-core administrative tasks that eat up your day. Your virtual personal assistant can handle:

  • Email Inbox management
  • Database updating
  • Invoicing, Contracts and Proposals
  • Expenses
  • Meeting notes and followup emails
  • Calendar Management
  • Flights, Hotels and Restaurant bookings


General Administration
Appointment Setting
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Appointment Setting for Sales

Forget about your calendar, let your VA handle this for you:

  • Cold calling
  • Engage with inbound leads quickly and efficiently to avoid missed opportunities.
  • Identify prospect's objectives
  • Set up meetings or calls
  • Communicate and collaborate with the sales team
  • Update the CRM
  • Management the pipeline


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Marketing and Social Media

We know managing your Digital Marketing and especially Social Media can be time consuming. Let an outsourced Social Media Assistant manage your Social accounts:

  • Posting
  • Copywriting
  • Video and picture design
  • Email campaigns
  • Customer competitor analysis
  • Social Media management
  • Paid media management


Marketing and Social Media
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It can also help you in fulfilling sales tasks such as:

  • Compressing your sales cycle
  • Inbound customer satisfaction
  • Outbound customer satisfaction
  • Proposal development
  • Handling follow up sequences


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Customer Service

Our virtual personal assistants are also capable of helping out with customer service tasks, including:

  • Referral programs management
  • Ticketing of feedback and complaints
  • Maintaining contact and relationships with clients
  • Reducing response time for client engagement.


Customer Service
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Get a virtual assistant who can help manage your online assets. We have virtual personnel versed in:

  • CRM management
  • Website development and maintenance
  • App development
  • SEO
  • Database organisation


Outsource any role

Don't find what you are looking for? Don't worry, We can outsource any role you need:

  • Real State Management
  • Digital Marketer
  • CRM Specialist
  • Website Management
  • Graphic Designer
  • And more!



Our Industries

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Why Trust The ProcesS?

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Ethical Outsourcing

We believe everyone is entitled to a great job under great conditions and expect our clients to treat their outsourced team with respect and care. Our staff are paid a quality wage, above market rates with social security, healthcare and bi annual bonuses. They accrue leave and take public holidays.

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End to End Service and

As Entrepreneurs, we have built multiple successful businesses thanks to the power of outsourcing and offshoring and know that the world of a Small to Medium growing business is different and work hard to make sure every dollar spent is working hard.

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Premium Talent

Thanks to our experienced local recruitment team we have generated amazing relationships and an excellent reputation in the market and so have access to premium talent in short time frames.

Speak to an Outsourcing Expert

Fill in the form and automatically book a meeting with us in your calendar:


Looking to Become a
Virtual Assistant?