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Virtual Assistant / General Admin$10-$12 USD all-inclusive price
Department
Operations
Reports to
Founder / CEO / Executive
Role Objective
We are looking for a Virtual Assistant to provide administrative support to our team while working remotely.
As a Virtual Assistant, you will be the organisational pivot to keep work flowing smoothly by performing various administrative tasks, including answering emails, scheduling meetings, ensuring effective communication and accountability within the team and making travel arrangements.
Ultimately, you should be able to handle administrative projects and deliver high-quality work under minimum supervision.
HOURS
Full time in local time zone.
Department
Operations
Reports to
Founder / CEO / Executive
Role Objective
A Virtual Assistant will provide you and your team with administrative support while working remotely.
A Virtual Assistant will be the organisational pivot to keep work flowing smoothly by performing various administrative tasks, including answering emails, scheduling meetings, ensuring effective communication and accountability within your team and making travel arrangements.
Ultimately, they should be able to handle administrative projects and deliver high-quality work under minimum supervision.
HOURS
Full time in local time zone.
WHAT WILL A VIRTUAL ASSISTANT/GENERAL ADMIN DO FOR YOU?
Core responsibilities & Deliverables
- Respond to emails and phone calls
- Schedule and reschedule meetings and manage a calendar
- Book travel and accommodation
- Manage a contact list in the database
- Prepare reports and keep digital records
- Perform market research
- Address employee's administrative queries
- Provide customer service as the first point of contact
- Manage internal staff communications
- Manage ad-hoc projects
- Take meeting notes
- Prepare documents (proposals, invoices, presentations)
Skills and Knowledge
- Must have 2-3 year’s experience in customer service
- Excellent written and oral English communication abilities
- Have a can-do attitude, is honest, and dependable
- Highly attentive to details, organized, efficient, and can work under minimal supervision
- Can work during (insert timezone) business hours
Technology & Software Platforms
- A modern computer and good internet connection.
- Experience or familiarity with the following software (or similar):
- Project Management Tool (Monday.com, Asana)
- Calendar app - Calendly, Google Calendar, etc. any kind of scheduling tool for booking a meeting
- CRM tools such as HubSpot or Salesforce - for data entry, management, and clean-up of contacts
- Dialer - could be external or integrated into your current CRM - for inbound and outbound calls
- Email and document suite (Google Workspace, Office 365)
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